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Frequently Asked Questions
We strive to give you quality handmade pillows. If you are unsatisfied in any way with your pillow, contact us and we will work to fix it.
We are happy to offer refunds on your order within 60 days of purchase.
Shipping charges for returned orders are the responsibility of the purchaser.
To return a pillow, please email Claire@comfycomfy.com
We make our buckwheat pillows in three shapes: cylindrical, rectangular and curved. All our pillows can be adjusted and customized to your unique body, but there are a few distinguishing features that may make one shape preferable over the other to help you get a good nights sleep.
ComfySleep pillows are good for those who sleep on their back or side, and those who shift position when they sleep. Read more about ComfySleep pillows here.
ComfyNeck pillows are more compact than our rectangular pillows. They are good for those who do not shift position in their sleep, especially side sleepers with broad shoulders.
ComfyCurve Pillows are good for combination sleepers. The curve makes it easier for you to wrap the pillow around your head, neck and shoulders for more supportive sleep. It also makes it easier to change positions while sleeping. If you roll from your back to your side the pillow is right where you want it.
Whole buckwheat pillows cannot be put into the washing machine, but you can wash the cotton fabric pillow. See how to do it here.